Privacy Policy

Favia Investment Group, a division of Realty Investment Advisors ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit faviainvestmentgroup.com (the "Site"), contact us, or engage our services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, and mailing address that you provide through our contact form, valuation request form, or direct correspondence.
• Property information: Property address, unit count, rent roll data, and other property details you submit for a broker opinion of value or listing consultation.
• Automatically collected data: IP address, browser type, device information, pages visited, and referring URL collected through standard web analytics.
• Publicly available information: Property ownership records, transaction history, and contact information from public county records and licensed data providers used in the ordinary course of commercial real estate brokerage.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Prepare broker opinions of value and market analyses
• Send relevant market updates, comparable sales data, and investment opportunities in your area
• Contact you by phone, email, or text message regarding your property or our services
• Improve our website and marketing efforts
• Comply with legal obligations and DRE licensing requirements

3. Consent to Communications (TCPA Disclosure)

By submitting a form on this Site or providing your phone number to us directly, you consent to receive phone calls and text messages from Favia Investment Group or its representatives at the number you provide, including calls made using an automatic telephone dialing system or prerecorded voice. This consent is not a condition of purchasing any property or service.

Message and data rates may apply. Message frequency varies. You may revoke your consent at any time by:

• Replying STOP to any text message
• Calling us at (424) 377-6002
• Emailing us at dfavia@riacre.com

4. Email Communications (CAN-SPAM Compliance)

We comply with the CAN-SPAM Act. Every marketing email we send includes our physical address and a clear unsubscribe mechanism. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

Please note that opting out of marketing emails does not affect transactional communications related to an active listing, pending transaction, or requested valuation.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, contact us at dfavia@riacre.com or (424) 377-6002. We will verify your identity before processing any request.

6. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: CRM platforms, email services, and analytics tools that help us operate our business, under contractual obligations to protect your data.
• Professional partners: Escrow, title, and lending professionals involved in a transaction at your direction.
• Legal compliance: When required by law, court order, or to protect our rights.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations (including California DRE record-keeping requirements), resolve disputes, and enforce agreements. Property transaction records are retained for a minimum of three years as required by the California Bureau of Real Estate.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: