Privacy Policy

Favia Investment Group is the team name used by Don Favia for his real estate practice under Realty Investment Advisors; it is not a separate legal entity, partnership, corporation, or DBA. References to "we," "us," and "our" mean Don Favia and Realty Investment Advisors as applicable to this Site and brokerage services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit faviainvestmentgroup.com (the "Site"), contact us, or engage our services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, and mailing address that you provide through our contact form, valuation request form, or direct correspondence.
• Property information: Property address, unit count, rent roll data, and other property details you submit for a broker opinion of value or listing consultation. Please do not submit tenant names, Social Security numbers, bank information, government IDs, health information, or unredacted tenant files through website forms.
• Automatically collected data: IP address, browser type, device information, pages visited, referring URL, server logs, and analytics events collected only after analytics consent where our cookie banner controls Google Analytics.
• Publicly available information: Property ownership records, transaction history, and contact information from public county records and licensed data providers used in the ordinary course of commercial real estate brokerage.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Prepare broker opinions of value and market analyses
• Send relevant market updates, comparable sales data, and investment opportunities in your area
• Contact you by phone, email, or text message regarding your property or our services
• Improve our website and marketing efforts
• Create deidentified, anonymized, or aggregated analytics, market, and performance information that does not reasonably identify you
• Comply with legal obligations and DRE licensing requirements

3. Consent to Communications (TCPA Disclosure)

By submitting a form on this Site or providing your phone number to us directly, you consent to receive phone calls and text messages from Favia Investment Group or its representatives at the number you provide, including calls made using an automatic telephone dialing system or prerecorded voice. This consent is not a condition of purchasing any property or service.

Message and data rates may apply. Message frequency varies. You may revoke your consent at any time by:

• Replying STOP to any text message or HELP where supported
• Calling us at (424) 377-6002
• Emailing us at dfavia@riacre.com

4. Email Communications (CAN-SPAM Compliance)

Our marketing email practices are designed to comply with the CAN-SPAM Act. Marketing emails should identify us, include our physical address, and include a clear unsubscribe mechanism. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

Please note that opting out of marketing emails does not affect transactional communications related to an active listing, pending transaction, or requested valuation.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and related regulations, subject to applicable legal thresholds, exceptions, and verification:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Portability: You may request a portable copy of personal information where required by applicable law.
• Right to Opt Out of Sale/Sharing: We do not sell personal information for money. If analytics or advertising cookies are deemed a sale or share under applicable law, you may opt out through our Do Not Sell or Share page.
• Right to Appeal: Where applicable, you may appeal a decision we make about your privacy request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

We do not use personal information submitted through the Site for material automated decision-making, profiling that produces legal or similarly significant effects, or eligibility decisions about housing, financing, brokerage representation, or transaction terms.

To exercise any of these rights, use our Privacy Request form, contact us at dfavia@riacre.com, or call (424) 377-6002. You can also review our California Privacy Notice and Do Not Sell or Share page. We will verify your identity before processing any request.

6. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Website hosting, FormSubmit form processing, CRM platforms, email services, file storage, analytics tools, map and video providers, and administrative vendors that help us operate the Site and brokerage practice.
• Professional partners: Escrow, title, and lending professionals involved in a transaction at your direction.
• Legal compliance: When required by law, court order, or to protect our rights.

We may use or disclose deidentified, anonymized, or aggregated information for analytics, market research, website performance, and business planning where the information is not reasonably linkable to you.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations (including California Department of Real Estate record-keeping requirements), resolve disputes, and enforce agreements. Property transaction records are retained for a minimum of three years as required by the California Department of Real Estate.

Certain brokerage, transaction, compliance, and business records may be retained longer where reasonably necessary for legal, regulatory, insurance, tax, dispute-resolution, or legitimate business purposes.

9. Third-Party Services and Embedded Content

Our Site may contain links to third-party websites and may use third-party services such as FormSubmit for form submissions, Google Analytics after analytics consent, and consent-gated embedded content from providers such as Google Maps and YouTube. External social links and third-party providers may process information under their own terms and privacy policies when you interact with them. We are not responsible for their privacy practices or content, and we encourage you to review their policies.

10. Cookies and Analytics

We use analytics cookies only after you accept analytics in the cookie banner. Consent-gated embedded content, such as Google Maps and YouTube videos, is also paused until analytics cookies are accepted. If your browser sends a Global Privacy Control signal, our Site treats that signal as an opt-out for analytics cookies on that browser. You can change your choice through Cookie Settings in the footer. Learn more in our Cookie Policy.

11. Children's Privacy

The Site and our brokerage services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Site, contact us so we can review and delete it where appropriate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: